We are now on holiday for Christmas, we would love to thank all of our lovely customers for orders and support throughout the year.
We wish you all a very Merry Christmas and look forward to seeing you in the new year.

Delivery

We aim to despatch all of our orders within 1 – 2 days. During busy times this can vary and is reflected on the individual shipping class.  This allows us to contact you if we have any issues with personalisation which need changing. We use Royal Mail as our primary delivery service and offer the below services.
  • Royal Mail Royal Mail First Class – This service has a 1 – 3 working day delivery estimate once the item is made and despatched from ourselves. This is an untracked service. Royal Mail Tracked 24 – This service has a 1 – 2 working day delivery estimate once the item is made and despatched from ourselves. This is a tracked service. Royal Mail Special Delivery Next Day – This service has a 1 working day delivery estimate once the item is made and despatched from ourselves. This is a tracked service. These parcels cannot be left with a neighbour or left in a safe place. A signature is required.

Returns

Because we offer a personalised gift service, we are unable to offer returns on our products, any issues with your gift can be emailed to sales@littlegraydesign.co.uk where we will try to rectify any problems as soon as possible!